Shipping Policy

All of our products are shipped to you from the US via a secure, tracked shipping method.

Due to COVID-19, please account for a possible delay of approximately 5 business days in receiving your order. We appreciate your patience and are doing everything we can to get your order to you safely while adhering to the government guidelines. 

Return & Exchange Policy

We hope that you love your Biasessencehair product(s) as much as we do. However, if for any reason you wish to return any products within your order, you have seven (7) days after the order has been delivered to do so. We will issue a refund if the return conditions (noted below) have been met.

Please note that products must be returned unused, undamaged, and remained sealed (unopened). 

Please arrange a reliable return shipment carrier of your choice. We apologize - you must bear the return shipping costs, which are nonrefundable.